Personal Recovery Oriented Services
It takes immense dedication to embark on a journey of recovery and build a fulfilling life while managing mental health and/or substance use challenges. Our Personalized Recovery Oriented Services (PROS) program offers a person-centered, flexible, and intensive psychiatric rehabilitation program designed to support you every step of the way, from initial engagement to sustaining long-term goals.
This program is offered in:
Program Overview
PROS is designed for adults who require ongoing, structured support beyond traditional outpatient treatment. We provide individual and group services and a personalized schedule to meet your unique needs.
The PROS approach focuses on:
Intensive Support: You have the ability to meet with your Rehab Practitioner more often than in typical outpatient settings.
Skill Acquisition: All services focus on helping you acquire the skills needed to attain a healthy, balanced, meaningful community role (e.g., employment, housing, education, socialization).
Risk Reduction: We offer intensive engagement and "wrap-around" support to help reduce unnecessary ER visits, hospitalizations, and involvement with the legal system.
Multi-Disciplinary Team: Our staff includes a full team of professionals and paraprofessionals, including Rehab Practitioners, nurses, nurse practitioners, and psychiatrists for psychiatric and medical evaluations.
Plattsburgh Contact Information
Queensbury Contact Information
Services Offered
PROS is structured around four components that provide comprehensive and integrated care, delivered both on and off-site.
Community Rehabilitation Support (CRS): Services designed to engage and assist individuals in managing symptoms and restoring skills and supports necessary for successful community living, as defined by the individual.
Examples: Money Matters, Coping Creatively, Work Readiness, Chair Yoga, Music Group, Kitchen Skills, Therapeutic Recreation, Adventure-based counseling, intuitive nutrition.
Clinical Therapy (CT): Provides Clinical Treatment services to help stabilize, improve, and manage symptoms. This component can include medication management and clinical therapies.
Examples: Dialectical Behavioral Therapy (DBT), Grief and Loss, Anger Management, Anxiety Management, Coping with Trauma through Art, Cognitive Behavioral Therapy (CBT), Chronic Pain.
Intensive Rehabilitation (IR): Intended to assist individuals in attaining specific life roles (e.g., housing, employment), reduce risk of hospitalization or relapse, loss of housing, or involvement with the criminal justice system.
Examples: Dual Diagnosis Treatment (substance abuse & mental health), Family Support & Goal Acquisition, Experiences in Addictions, Maintaining Sobriety, Life Roles, Considering Sobriety.
Ongoing Rehabilitation Support (ORS): Provides support to assist individuals in managing their symptoms in the competitive workplace, including communicating with employers (with consent), problem-solving, and exploring ways to maintain work/life balance.
Program Qualifications
Ages Served
Individuals 18 years old and up.
Eligibility
Individuals living with a mental illness that requires ongoing support. This includes individuals with co-occurring disorders (mental health disorders and substance use disorders). Any Mental Health Diagnosis is accepted.
Insurance & Payment
Medicaid/Medicare managed care or self-pay is required.
Additional Information
Services within PROS
There are four service components that individuals can receive within the PROS program:
Community Rehabilitation and Support Services (CRS): Designed to engage and assist individuals in managing their lives and restoring skills and support necessary for being successful within their community. Some of the services under this component include assessment, wellness, self-management, benefits and financial management.
Intensive Rehabilitation (IR): Provided individually or in small groups, Intensive Rehabilitation (IR) is used when the participant is ready to take a step toward reaching a specific goal that is difficult, or they need support to maintain progress they have already made. IR also uses targeted interventions that help reduce risks, involvement in the criminal justice system, loss of housing, or loss of a valued life role. If the participant has a relapse in mental health symptoms or substance use, Intensive Rehabilitation can help them focus on their goals.
Ongoing Rehabilitation and Support (ORS): Offering support and mental health treatment for employed individuals working in the community at least 10 hours per week. Ongoing Rehabilitation and Support staff can help participants manage symptoms that make it difficult to find and maintain employment.
Clinic Treatment (CT): A recovery-focused approach that can help participants overcome barriers that may be caused by their physical health, mental health and/or substance use disorder to help stabilize, alleviate and control psychiatric symptoms. Clinic Treatment includes nursing, counseling and medication management.
Supported Education Services
Supported education is designed to support individuals with mental illness to further their educational background. Possible goal direction may include acquisition of a High School Equivalency Diploma, pursuing an Associate’s, Bachelor’s or graduate level degrees, or vocational training.
Integrated Dual Disorder Treatment
The Integrated Dual Disorder Treatment (IDDT) model is an evidence-based practice that improves quality of life for people with co-occurring severe mental illness and substance use disorders by combining substance abuse services with mental health services.
Medication Management
Medication management is a service intended to help individuals manage their medications. With medication management, patients can take the right medication, with the right dose and at the right time, helping them avoid the dangers of incorrect medication administration.
For some people, simple reminders such as setting an alarm is enough to ensure that they take their medications on time. However, some patients may require consistent reminders and assistance. For instance, in nursing homes, residents receive medication management services from trained staff to ensure that their prescriptions are filled on time and that all medications are taken correctly every day.
Family Services
An approach for partnering with you and your family to treat serious mental illnesses. It is designed to help individuals by including their support system (family, friends, neighbors, clergy or others) in their recovery process.
Frequently Asked Questions
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