Employee Assistance Services
Employee Assistance Services (EAS) promotes workplace well-being by providing expert guidance and compassionate support for both employees and employers. By partnering with organizations to identify and address personal or work-related challenges early, we help individuals navigate difficulties that impact job performance, fostering a healthier and more productive work environment where everyone can perform at their best.
This program is offered in:
Program Overview
Employee Assistance Services (EAS) partners with over 130 employers across Clinton, Essex, and Franklin counties to offer free, confidential support for employees and those living in their household. EAS serves more than 7,000 employees and their household members, offering short-term support designed to make everyday life a little easier.
EAS is here to help—confidentially, professionally, and with no cost to you.
Plattsburgh Contact Information
Queensbury Contact Information
Services Offered
When employees are struggling with personal or work-related issues, it can impact their performance, attendance, and overall well-being—and that can cost your organization time and money
Employee Assistance Services (EAS) is here to help. We provide confidential, professional support to both employees and employers, helping to resolve issues early—before they affect the workplace.
How EAS Helps Employers:
Confidential support for employees to deal with personal challenges before they affect job performance.
Guidance for managers on handling workplace concerns, including stress, change, or conflict.
Customized training and workshops for staff and leadership—available in person or online.
Assistance with policy development and navigating complex workplace issues.
Compliance support, including with Department of Transportation (DOT) regulations.
We understand the real challenges today’s workplaces face, whether it’s managing generational differences, dealing with tough conversations, or supporting staff during transitions. EAS is your partner in creating a healthier, more productive work environment.
Flexible and Affordable
EAS is an employee benefit that complements your existing offerings. You pay a set fee based on your total number of employees, with flexible payment options (annually, quarterly).
Why EAS Makes Business Sense
EAS helps lower costs by:
Reducing health care expenses through early intervention
Lowering employee turnover and related training costs
Improving morale, productivity, and attendance
Providing alternatives to dismissal—reducing the risk of wrongful termination claims
Benefits for Management:
Higher employee morale and performance
Fewer workplace conflicts
Better attendance and engagement
Lower turnover
Stronger employee, union, and public relationships
Support in managing sensitive or difficult situations
EAS isn’t just support for employees—it’s a strategic tool for employers.
Let us help you create a stronger, healthier workplace.
Workshops:
Various workshops, trainings, and professional development opportunities are available to you as an EAS account holder. They can be scheduled at your company site or via Zoom. A few selections from our extensive list of offerings include:
Mandatory NYS Sexual Harassment Prevention Training
Workplace Safety Training
Leadership Excellence: Navigating Situations and Fostering Employee Value
Reasonable Suspicion
Fostering a Respectful Workplace Culture
Personal Budgeting 101 – The Basics
Improving Employee Well-Being through Self-Care
Program Qualifications
Ages Served
Not explicitly restricted by age, but the service is for employees and their household members dealing with personal struggles that may affect work.
Eligibility
Employees and family members who are employed by a business or organization contracted with EAS.
Insurance & Payment
The service is free and confidential to eligible employees and household members as it is an employee benefit paid for by the contracted employer.
Additional Information
Everyone faces personal, family, or work challenges from time to time. When those challenges start to affect your relationships or job, it’s okay to ask for help—and that’s what Employee Assistance Services (EAS) is for.
EAS is a free and confidential service available to employees and their household members from over 130 local businesses, organizations, and municipalities in Clinton, Essex, and Franklin counties.
We can help with issues like:
Stress or burnout
Family or relationship concerns
Communication or conflict
Emotional struggles including the grieving process
Job or career concerns
Financial or legal problems
Alcohol or drug use
You’ll receive free short-term counseling, support, or referrals based on your needs.
Getting started is easy.
Just call us:
📞1-800-724-0747 or 518-563-8293
You can meet with a counselor in person at our location in Plattsburgh—or choose a virtual session by phone or computer.
Everything you share with EAS is completely confidential, unless there’s a serious risk of harm to yourself or others, in which case we may be required by law to act.
Your supervisor may refer you to EAS if your work performance has slipped, but even then, only your participation is shared—not personal details.
EAS is your benefit. It’s here for you—use it when you need it.
Frequently Asked Questions
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