Crisis Services Plattsburgh
Reaching out for help during a mental health or emotional crisis is a brave first step toward stability. Our Crisis Services provide a compassionate, immediate response for individuals and families, offering 24/7 support to help you de-escalate, stay safe, and find a clear path forward.
This program is offered in:
Program Overview
Crisis Services at BHSN is designed to meet you exactly where you are. Whether through our 24/7 Helpline, mobile response, or our residential center, our goal is to listen, identify how to resolve the immediate challenge, and help you regain a sense of control.
We serve adults, children, and families in Clinton County, providing voluntary care that focuses on minimizing the need for hospitalization. By offering a bridge to long-term supports, we ensure that the end of a crisis is the beginning of a sustainable recovery.
Queensbury Contact Information

Services Offered
Our multidisciplinary team provides a full spectrum of interventions to address mental health emergencies, substance use struggles, trauma, and emotional distress.
Crisis Intervention & Stabilization
24/7 Mobile Crisis Team: Our licensed professionals can meet you in the community to assess risk, provide support, and determine the best resolution for the crisis.
Residential Crisis Center: A safe, 24/7 environment in Plattsburgh for those needing short-term stabilization, psychiatric evaluation, and recovery support in a calming, home-like setting.
Triage & Assessment: Use our Helpline (call/text/chat) to identify contributing factors to your crisis and connect with immediate resources.
Care Coordination & Growth
Follow-up Care Management: We ensure you aren't alone after the immediate crisis passes by facilitating connections to community agencies for ongoing treatment.
Respite Services: Providing short-term relief and a "breather" for caregivers and individuals to prevent burnout and maintain stability within the home.
Supervised Visitation: Ensuring a safe, neutral, and supportive environment for family connections, guided by professional staff to prioritize the well-being of children and parents.
Program Qualifications
We are committed to making support accessible across the community.
Ages Served
Adults, Children, and Adolescents.
Eligibility
Individuals experiencing a mental health crisis, trauma, or SUD-related distress. Services are voluntary.
Insurance & Payment
All insurance types are accepted regardless of ability to pay.
Additional Information
Residential Crisis Program
Located in Plattsburgh, the Residential Crisis Center serves as a critical resource for those experiencing mental health emergencies, offering a safe, supportive environment where individuals can receive short-term stabilization and recovery support. The center operates 24/7, ensuring that help is available at all hours.
Key Features of the Residential Crisis Center:
Comprehensive Care: The center will offer a range of services including crisis intervention, emotional support, psychiatric evaluation, and tailored care plans to assist individuals through their immediate challenges.
Professional Staff: Our team of licensed mental health professionals, including psychiatrists, therapists, and crisis counselors, will provide expert care and support tailored to the needs of each individual.
Safe and Supportive Environment: The facility is designed to be a calming and secure space, equipped with comfortable living areas and resources to facilitate recovery.
Community Integration: The center will work closely with local agencies and support organizations to ensure a seamless transition to ongoing care and support services as needed.
Youth Crisis Residential Referral Form
Adult Crisis Residential Referral Form
Adult and Youth Crisis Residence
This location in Plattsburgh NY is open to a both adults and children in immediate need of crisis housing.
Additional Numbers for Crisis Services
CHAMPLAIN VALLEY FAMILY CENTER
Phone: 518-561-8480
Phone: 518-565-4060
CLINTON COUNTY SHERIFF
Phone: 518-565-4300
Phone: 518-561-0130
Phone: 1-866-5PREVENT
TTY: 1-877-829-1278
Phone: 518-561-2000
DSS
Phone: 518-565-3300
Phone: 518-420-8864
ETC/PATH
Phone: 518-563-2223
Phone: 518-563-3761
PLATTSBURGH CITY POLICE
Phone: 518-563-3411
STOP DOMESTIC VIOLENCE HOTLINE
Phone: 518-563-6904
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