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Supported Education Services

It takes courage to pursue educational goals while managing mental health or substance use challenges. Our Supported Education program offers free, personalized support from a Peer Specialist to help you explore, enter, and succeed in education, training, and skill-building opportunities, at your own pace, on your path.

This program is offered in:

Program Overview

We provide specialized educational services for adults (18+) living with mental health and/or substance use challenges. Our program offers an array of supports, led by a peer with lived experience, to help you develop the skills and confidence to achieve your academic and career aspirations in a judgment-free zone.


We are here to help you succeed, whether you are starting fresh or returning to school.

Plattsburgh Contact Information

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Queensbury Contact Information

Supported Education Services

Services Offered

Our program provides comprehensive, personalized support tailored to your unique educational journey:

  • GED Tutoring & Classes:

    • In-person support every Monday and Tuesday (12–3 PM) in partnership with One Work Source.


  • College Application & Enrollment Help:

    • Step-by-step assistance with applying to college (online or in person), CV-TEC, connecting with ACCESS-VR (Vocational Rehabilitation), securing transcripts, immunization records, residency forms, and more.


  • Ongoing Academic Support:

    • Help getting accommodations, utilizing tutoring centers, and receiving essential school supplies each semester, including a fully stocked backpack and one-time textbook assistance.


  • Financial Aid & Student Loan Help:

    • Guidance through the FAFSA, loan default recovery, and finding affordable repayment plans (as low as $5/month).


  • Permit & CDL Test Prep:

    • Fun and engaging test preparation reviews, such as “Jeopardy”-style games.


  • Peer Specialist Certification Path:

    • Support for completing Academy of Peer Services modules, role-playing self-advocacy, writing recovery stories, and preparing for NYCPS certification.


  • Technology & Life Skills Training:

    • Learn to use cell phones, email, type, shop online, search for housing or jobs, and navigate digital tools.


  • Coping & Wellness Skills:

    • Practice mindfulness, meditation, and SMART goals to stay focused and resilient while working toward your educational goals.

Program Qualifications

Ages Served

Birth to 21 years of age.

Eligibility

The children/youth must be in the care and custody of the commissioner of social services prior to entering the program.

Insurance & Payment

Services are offered free of charge.

Additional Information

The term “supported education” is based on the definition of supported employment as defined by The Rehabilitation Act Amendments of 1986. Supported Education is described as “education in integrated settings for people with severe psychiatric disabilities for whom post-secondary education has not traditionally occurred or for people for whom post-secondary education has been interrupted or intermittent as a result of severe psychiatric disability, and who, because of their handicap, need ongoing support services to be successful in the educational environment.”


What is Supported Education?


Supported Education has the potential to:

  • Provide access to a normalizing learning environment within which individuals with psychiatric disabilities can experience a wide range of people and social situations.

  • Provide access to the cultural and recreational resources available in educational settings.

  • Provide opportunities to strengthen basic competencies necessary to succeed in school and competitive employment.

  • Provide opportunities to explore individual interests relating to career development and vocational choice.

  • Provide opportunities to earn degrees, certificates, or vocational training that will lead to employment and careers.


Why is it Important?


Mental illness often begins when young adults are completing high school and moving on to college. The onset of the illness creates a developmental lag and slows the career trajectory to which most young adults aspire. Supported education was developed to avoid or remediate this problem. It is a way to catch up, so career goals can be met, and fulfilling and appropriate work that provides a living wage can be found. Supported education provides a system that encourages youth and young adults to continue their developmental path without interruption.


Although colleges and universities provide accommodations and academic counseling to all students, they usually do not recognize the level of support many students with mental health challenges need to successfully complete their education goals, realize successful employment, and enter career opportunities that promote independence and recovery.


National research indicates that supported education students report a significantly greater level of satisfaction with their quality of life than other students with mental health care needs who did not receive support. They report higher levels of contentment with their living situation, finances, daily activities, social relations and personal contacts than those who are not going to school. Reportedly, people who are enrolled in a supported education program have had decreased incidence of hospitalization and more than half of them are employed.


Three challenge areas remain in the realization of a successful Supported Education program. These include:

  • Access: Effectively linking consumers of mental health services to educational programs within the school, college, or university of their choice.

  • Retention: Services for students that support their needs so they can complete their educational program.

  • Outcomes: Helping students to meet their professional and vocational goals with meaningful and productive employment opportunities.


What Can it Do?


Many people with mental illness are asking for Supported Education services. As they have previously learned about the benefits of job coaches and preparatory classes that are available to assist them in returning to work, consumers of mental health services returning to school recognize the benefit of Supported Education and an environment that responds with support to their individual and unique needs. Supported Education is a concept grounded in disability education philosophy that promotes the rights of every individual, regardless disability, to access publicly funded education. By law, students with a verifiable disability must be given accommodations. An accommodation is a “modification to academic requirements as necessary to ensure that such requirements do not discriminate against students with disabilities, or have the effect of excluding students solely on the basis of the disability.” Through modifications in the typical secondary education system, consumers of mental health services have an increased chance to succeed. With Supported Education, these modifications are over and above existing educational supports, services and accommodations for students with disabilities.


Supported education may include:

  • Outreach and Recruitment

  • Special orientations

  • Specialized transitional classes

  • Identified counselors and instructors familiar with psychiatric disabilities

  • Educational coaching

  • Liaison and service coordination between the college and mental health and rehabilitation providers

  • Special crisis intervention procedures

  • Peer counseling

  • Support groups

  • Clubs and social activities

  • Award ceremonies

  • Newsletters and communications

  • Note takers in the classroom

  • Changes in timelines for assignments

  • Incomplete rather than failing grades if the student needs a medical leave or withdrawal

  • Arrangements to leave and return to class during a class period

  • Registration assistance

  • Assistance in applying for financial aid

  • Academic counseling that includes choosing classes that meet the individual academic goals with consideration of mental health needs

  • Assistance in managing time and deadlines

  • Assistance in developing strategies for problem solving

  • Assistance in applying for forgiveness of previous loans because of disability status

  • Assistance with managing disclosure issues

  • Assistance in identifying learning disabilities

  • Advocacy with faculty for accommodations

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