Adult Crisis Residential Services
When life feels overwhelming and emotional distress begins to intensify, you do not have to manage it alone. Adult Crisis Residential Services provides a peaceful, supportive, and voluntary "home away from home" where you can focus entirely on your wellness. Our doors are open to help you navigate psychiatric crises in a safe, healing environment, ensuring you have the professional support and peer encouragement needed to regain your balance and move forward with confidence.
This program is offered in:
Program Overview
Our Adult Crisis Residence is a voluntary, short-term residential program designed specifically for adults experiencing an acute escalation of mental health symptoms. We provide a vital alternative to hospitalization, offering a high-support environment where we can work together to evaluate, resolve, and stabilize crisis symptoms. It serves as a meaningful alternative to hospitalization for individuals who need structured support but do not require inpatient care.
Queensbury Contact Information

Services Offered
Personalized Stabilization Support: We assist with daily living activities and personal care, helping you restore life skills that may have been affected by crisis symptoms.
Peer Support Services: Engage with staff who understand your journey to help direct your own service plan, safety planning, and wellness coaching.
Care Coordination: We work closely with your existing treatment team or help you find one, ensuring your care is seamless and well-connected.
Medication Management & Training: Gain a better understanding of your medications and their role in your recovery through expert guidance.
Safety & Wellness Planning: Create a proactive plan to identify early warning signs and internal coping strategies for long-term health.
Integrated Care for Co-occurring Disorders: Holistic, coordinated care that addresses both mental health and substance use concerns, recognizing the connection between the two and supporting recovery as a whole.
Crisis Helpline: (866) 5-PREVENT / (866) 577-3836
Program Qualifications
Ages Served
Individuals 18 years old and up.
Eligibility
Must be exhibiting symptoms of mental illness or psychiatric crisis, and experiencing challenges that cannot be safely managed at home without on-site support. Individuals must be medically stable and not at imminent risk of harm to themselves or others.
Insurance & Payment
We bill Medicaid for these services. We require comprehensive insurance information from all residents to assist with essential care coordination and long-term support planning.
Additional Information
Frequently Asked Questions
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